Terms of Service

Last Updated: November 4, 2026

OVERVIEW

This website is operated by Weiling Technology (Foshan) Co., Ltd. ("we", "us", or "our") under the Happypuddle brand (the "Store").

Our Company Information:

Company Name: Weiling Technology (Foshan) Co., Ltd.

Business Address: Room 19001, Tower 6, Yiyun International Wealth Center, 235 Fenjiang South Road, Foshan New City, Dongping Community, Lecong Town, Shunde District, Foshan City, Guangdong Province China.

Customer Service Email: support@happypuddle.com

Telephone: +86 17727849481

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the website, including visitors, customers, and other users who access or use our Services.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our Services.

Any new features or tools added to the Store will also be subject to these Terms. We may update these Terms from time to time as described in Section 1.

Our Store is hosted on an ecommerce platform that allows us to offer and sell products to you online. The platform provider is not the seller of products offered through Happypuddle and is not responsible for our products, content, policies, or the performance of our obligations to you. Any questions or complaints about your orders should be directed to us using the contact information provided below.

1. General Conditions

Happypuddle reserves the right to update, modify, or discontinue any part of our website, products, or services at any time, subject to applicable law.

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

We reserve the right to refuse service to anyone for any lawful reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are using our website on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

If you allow a minor to use this website under your supervision, you are responsible for their use of the website to the extent permitted by applicable law.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, colors, sizes, and other information.

However, actual product colors and appearances may vary depending on your device's display settings.

We do not guarantee that product descriptions, images, or other content will always be completely accurate, current, or error-free.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction where permitted by law. We may also limit the quantities of products offered.

Product descriptions, availability, and pricing may be changed at any time without prior notice.

If you have questions about a product, please contact us before placing your order.

4. Pricing and Payment

All prices displayed on our website are in USD unless otherwise stated.

Prices, promotions, and product availability may change without prior notice.

The final order total, including applicable shipping charges and taxes, will be displayed at checkout before payment is completed.

Available payment methods are displayed during checkout.

By submitting an order, you authorize the applicable payment provider to process the payment for your purchase.

We reserve the right to correct pricing errors and cancel orders where permitted by law. If a payment has been collected for an order that is subsequently canceled, an appropriate refund will be issued.

5. Orders and Acceptance

After placing an order, you may receive an order confirmation email.

An order confirmation does not necessarily constitute final acceptance of your order.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in cases of suspected fraud, pricing errors, inventory issues, or other legitimate business reasons.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our Store.

If we make a change to or cancel an order, we will make reasonable efforts to notify you using the contact information provided at checkout.

6. Order Cancellation

You may request cancellation of an order before it has been shipped.

Please contact support@happypuddle.com as soon as possible if you wish to cancel your order.

Once an order has been shipped, it cannot be canceled through our standard cancellation process.

After delivery, eligible items may be returned according to our Return & Refunds Policy.

7. Shipping and Delivery

Our order processing time is generally 1–3 business days.

Our estimated shipping time is 7–15 business days after an order has been processed and shipped.

These timeframes are estimates and are not guaranteed.

Actual delivery may vary due to carrier operations, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Shipping Fees

Orders totaling $50 USD or more qualify for free shipping.

Orders below $50 USD may incur a shipping fee, which will be calculated and displayed at checkout.

The qualifying order value is based on the merchandise subtotal before shipping fees, taxes, discounts, or other applicable charges, unless otherwise stated at checkout.

8. Returns and Refunds

Eligible items may be returned within 30 days of delivery.

Returned items must be unworn, unwashed, and have their original tags attached.

For non-quality returns, customers are responsible for return shipping costs.

For defective, damaged, or incorrect items, Happypuddle will cover reasonable return shipping costs.

Approved refunds will be issued to the original payment method.

All returns and refunds are subject to our Return & Refunds Policy.

Nothing in these Terms limits any mandatory consumer rights that may apply to your purchase.

9. Intellectual Property

All content on our website, including text, graphics, images, logos, designs, and other materials, is owned by or licensed to Happypuddle, unless otherwise stated.

Such content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or otherwise use our website content for commercial purposes without prior written permission, except as permitted by applicable law.

10. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose.

  • To violate applicable laws or regulations.

  • To infringe upon our intellectual property rights or the rights of others.

  • To submit false, misleading, or fraudulent information.

  • To interfere with the security or functionality of our website.

  • To introduce malicious software or harmful code.

  • To collect or track the personal information of others without authorization.

  • To engage in unauthorized data collection, automated access, or scraping.

  • To attempt to bypass or interfere with website security features.

We reserve the right to restrict or terminate access to our website where permitted by law if you violate these Terms.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other service providers.

These third-party services may have their own terms and privacy policies.

Your use of third-party services may be subject to their respective terms and policies.

Happypuddle is not responsible for the independent terms, policies, or practices of third-party services, except as required by applicable law.

12. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free access to our website.

We do not guarantee that the results obtained from using our Services will always be accurate or reliable.

Nothing in these Terms excludes or limits any warranty or consumer protection that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, Happypuddle shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

This includes, where permitted by law, loss of profits, loss of data, or other indirect losses.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold WELIN TECHNOLOGY CO., LIMITED, operating under the Happypuddle brand, harmless from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person.

15. Governing Law

These Terms shall be interpreted in accordance with applicable laws.

Nothing in this section limits any mandatory consumer protection rights available to you under the laws of your place of residence.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy for additional information about our privacy practices.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company Name: Weiling Technology (Foshan) Co., Ltd.

Business Address: Room 19001, Tower 6, Yiyun International Wealth Center, 235 Fenjiang South Road, Foshan New City, Dongping Community, Lecong Town, Shunde District, Foshan City, Guangdong Province, China.

Customer Service Email: support@happypuddle.com

Telephone: +86 17727849481

Customer Service Hours: Monday–Friday, 8:00 AM–9:00 PM