Privacy Policy

Last Updated: November 5, 2026

OVERVIEW

This website is operated by Weiling Technology (Foshan) Co., Ltd.("we," "us," or "our") under the Happypuddle brand (the "Store"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you may have regarding your personal information when you visit or make a purchase from our website.

Our Company Information:

Company Name: Weiling Technology (Foshan) Co., Ltd.

Business Address: Room 19001, Tower 6, Yiyun International Wealth Center, 235 Fenjiang South Road, Foshan New City, Dongping Community, Lecong Town, Shunde District, Foshan City, Guangdong Province, China.

Customer Service Email: support@happypuddle.com

Telephone: +86 17727849481

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Name

• Billing and shipping address

• Email address

• Phone number, if provided

• Order details and purchase history

Payment Information

Payments are processed through secure third-party payment providers. We do not directly store your complete payment card details.

Technical Information

We may automatically collect information about your device and browsing activity, including:

• IP address

• Browser type and operating system

• Device information

• Pages visited and browsing behavior

• Referring website or source

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Arrange shipping and delivery.

• Send order confirmations and shipping updates.

• Respond to customer service inquiries.

• Process returns, refunds, and exchanges.

• Improve our website, products, and shopping experience.

• Detect and prevent fraud or unauthorized transactions.

• Comply with applicable legal obligations.

• Send marketing communications where permitted by law and with your consent when required.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

3. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping and fulfillment providers

• Website hosting and ecommerce service providers

• Customer support service providers

• Analytics and marketing service providers

• Legal authorities when required by law

These third parties may only use your information as necessary to provide their services or fulfill applicable legal obligations.

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your shopping cart and preferences.

• Improve website functionality.

• Analyze website traffic and performance.

• Support advertising and marketing activities.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, and complying with legal obligations.

When information is no longer necessary, we will delete or anonymize it where appropriate and legally permitted.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Request a copy of certain personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising or data-sharing activities where applicable.

To exercise your privacy rights, please contact us at:

Email: support@happypuddle.com

We may need to verify your identity before processing your request.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Company Name: Weiling Technology (Foshan) Co., Ltd.

Business Address: Room 19001, Tower 6, Yiyun International Wealth Center, 235 Fenjiang South Road, Foshan New City, Dongping Community, Lecong Town, Shunde District, Foshan City, Guangdong Province China.

Customer Service Email: support@happypuddle.com

Telephone: +86 17727849481

Customer Service Hours: Monday–Friday, 8:00 AM–9:00 PM