Track Your Order

Follow your cosy new linens on their way to you

Waiting for your Happypuddle bedding, pillows, blanket or robe? Enter your order details below to check the latest shipping status and estimated delivery time.

	Order Tracking Form
Order Number
Email Address

 

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What each status means

• Order Confirmed We have received your order and are preparing your items.
• Processing Your bedding is being packed and inspected before dispatch.
• Shipped Your parcel has left our warehouse. A tracking link will be available.
• In Transit Your package is on its way to you.
• Out for Delivery Your parcel will arrive with you today.
• Delivered Your Happypuddle items have been delivered. Please check your porch, letterbox or safe drop-off spot.

Common Questions

Where can I find my order number?

Your order ID is in the order confirmation email sent to you after purchase. It starts with HP.

My tracking has not updated for a few days

Carrier updates can sometimes be delayed. If there is no new information for over 5 working days, please contact our support team.

Can I change my delivery address after the order ships?

Once dispatched, we cannot modify the delivery address. Please double-check your address at checkout.

What if my order shows delivered but I haven’t received it?

Check with neighbours, your building reception or designated safe drop point. If you still cannot locate it, message us with your order number.

How long will delivery take?

Standard shipping: 3–7 business days. Express shipping: 1–3 business days. Times may vary slightly by region.

Support CTA

Still need help? Contact our team at support@happypuddle.com