SHIPPING DELIVERY

We offer free standard shipping on all orders $50+ within the Contiguous United States, and free standard shipping on many international orders $100+.

Orders typically ship the next business day. Your order will be shipped via Standard Service unless you choose another option. Once shipped, orders are generally delivered within 10 business days. We do not ship on Saturdays, Sundays, or holidays. Orders placed Friday–Sunday will ship on Monday.

Please note: we do not deliver to PO Boxes or APO addresses.

For more information on international shipping, please contact us at support@happypuddle.com.

While we do everything we can to ensure your order is delivered on time, happypuddle.com is not responsible for conditions beyond our control, such as severe weather, service interruptions, etc.

SHIPPING TIMES

Express Delivery: 5–7 business days
Standard Delivery: 7–15 business days

Please note: shipping times do not include the standard 3–7 business day processing time required before the order ships out.

SHIPMENT TRACKING

Tracking numbers are assigned to packages when they ship. You will receive an email with your tracking number and a link to check the status.

How Do I Apply My Discount Code?

You can enter your discount code on the last page before you click "Complete Order." You will find a box to enter your discount code. Once you have entered the code, click "Apply." Your total amount will update to reflect the discount. Discount codes and referral codes can be used once per order and cannot be combined with other offers.

LOST OR STOLEN PACKAGES

Please contact support@happypuddle.com if you believe your package was lost or stolen.